Norwalk, CT (June 4, 2008) Technology Marketing Corporation (TMC) today announced the IP Contact Center Technology Pioneer Award winners presented by Customer Interaction Solutions magazine. This award recognizes the companies that have developed innovative IP contact center solutions that are the "best of the best".
The IP Contact Center Technology Pioneer Award distinguishes companies that have created a successful IP contact center product or service that is truly innovative. Winners were judiciously selected based on the IP contact center solutions or services that offered stand-out features, functions or capabilities which set them apart from others in the space.
"Customer Interaction Solutions has been covering the call center since 1982 and recognizes the importance of acknowledging achievers in the advancement of call center technology. I am proud to recognize those companies who proved to our team of editors that they brought groundbreaking technologies to the market. Only the very best in IP contact center solutions are honored," stated Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
WINNERS (partial)
Citrix OnlineGoToAssist Corporate
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